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COVID-19 Prevention Policy


With respect to the protection of the health of our customers and their families from COVID-19 pandemic, Family Avenue would like to confirm that all shipments are held in a clean environment and precautions are being taken to ensure your safety. 

All our warehouse service staff handling packages is strictly following the instructions of the Ministry of Health. In addition, we're disinfecting all products and packages with fully approved, non-toxic, water-based and environmentally friendly substance that is offering protection against microbes/bacteria for a period of up to 14 days. 

COVID-19 Prevention Policy - Family Avenue

Due to the COVID-19 pandemic, there will be slight delays in order processing however we are still open as usual. We sincerely apologize for this temporary inconvenience. Our only wish is that this horrific period will end soon and that everyone are kept safe and healthy 🙏